Privacy Policy

ANSOL Joint Stock Company is committed to protecting your privacy. Learn how we collect, use, and safeguard personal data.

Last updated: 29 April 2026

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1. Our Privacy Principles

ANSOL is committed to protecting personal data entrusted by customers and collected through our website and business activities. We follow these principles: lawful and fair collection, use limited to stated purposes, strong security safeguards, compliance with applicable laws, timely handling of requests/complaints, and continuous improvement of our data protection management system.

2. Scope

This Privacy Policy applies to:

our website, landing pages, and forms (Contact, Free Consultation 30 minutes, Request Quotation, Request Documents, Collaboration/Partnership);
communications with prospects, customers, partners, and job applicants;
personal data processed in service delivery where ANSOL acts as a processor/service provider under contract.

3. Information We Collect

3.1 Information you provide

Identity & contact: name, business email, phone, company, job title, country/city.
Inquiry details: your message, service interests, project scope/timeline/budget (if provided).
Attachments: RFP, specs, screenshots, proposals, etc.
Recruitment: CV, portfolio, interview notes (if you apply).

3.2 Information collected automatically

IP address, device/browser data, pages viewed, referral URLs, cookies and analytics events (subject to your cookie settings).

3.3 Information processed during service delivery

Depending on the contract: user accounts, tickets, logs, operational data, and other personal data provided by the customer for project implementation/support.

4. How We Use Your Information

We use personal data to:

respond to inquiries and provide requested information/materials;
schedule and conduct consultations (e.g., 30-minute free consultation);
prepare quotations/proposals and conduct pre-sales activities;
deliver contracted services (development, QA/testing, maintenance & SLA, cloud/DevSecOps, AI/automation, security support);
manage projects and quality;
protect security and prevent abuse;
recruitment (application processing, interview coordination);
marketing to business contacts where permitted by law and/or with consent.

5. Legal Basis

We process personal data based on one or more of: your consent, contract performance/pre-contract steps, legal obligations, and legitimate interests (security, service improvement), as permitted by applicable laws.

7. Security Measures

We implement organizational and technical measures to protect personal data against unauthorized access, leakage, loss, or damage. Measures include access control, encryption in transit (HTTPS), logging/monitoring, backups, vendor management, and staff confidentiality/training.

8. Data Retention

We retain personal data only as long as necessary for the purposes described, and as required by law/contract. Typical examples:

Sales inquiries: 12–36 months from last interaction;
Contract/project records: per contract and statutory requirements;
Recruitment: 6–24 months unless you request earlier deletion.

9. Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent. Contact: contact@ansol.vn

10. Cookies and Analytics

We use cookies to operate the website, remember preferences, and measure performance. You can manage cookies via browser settings or our cookie banner (if implemented).

11. Children's Data

Our website and services are intended for business audiences. We do not knowingly collect children's personal data.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with the revised "Last updated" date.

Privacy contact: contact@ansol.vn